Terms & Conditions

Effective from: 1st February 2026

Definitions & Interpretation

In these Terms and Conditions, the following definitions apply:

• "Business," "We," "Us," "Our": Refers to Virtus Roofing Ltd (Company Registration No: [Insert Company Number]), whose registered office is at [Insert Registered Office Address].
• "Client," "You," "Your": The individual, company, or other entity instructing Us to provide the Services.
• "Contract": The binding agreement between You and Us, consisting of the accepted Quotation and these Terms and Conditions.
• "Quotation": Our written, itemised price for the specified Services, valid for 30 days from the date of issue.
• "Services": The roofing, building, and associated works described in the Quotation.
• "Works": The physical execution of the Services at the Property.
• "Property": The address where the Services are to be carried out.
• "Final Invoice": The invoice issued upon completion and Your sign-off of the Works.

References to statutes include any subsequent amendments or re-enactments. Headings are for convenience only and do not affect interpretation.

Basis of Contract & Acceptance

The Quotation is an invitation to treat. A Contract is formed only when You provide clear written acceptance of the Quotation (via email or signed copy) and We confirm receipt, or when We commence the Works at the Property, whichever is earlier.

These Terms and Conditions apply to the exclusion of any others You seek to impose or which are implied by trade, custom, practice, or course of dealing. Any variation to the Contract must be agreed in writing by a director of Virtus Roofing Ltd.

You acknowledge that the Quotation and any brochures or marketing materials are based on information provided by You at the time of enquiry. You are responsible for the accuracy of all information, measurements, and specifications provided.

The Works & Client Responsibilities

Access & Facilities

You agree to provide safe, unobstructed access to the Property and all relevant areas (including lofts, outbuildings, and gardens) for the duration of the Works. You must ensure all personal items, vehicles, and valuables are removed from the work area and adjacent spaces. We will not be liable for damage to items not removed.

Utilities & Services

You are responsible for informing Us of the location of all buried cables, pipes, drains, and other services prior to commencement. We will not be liable for damage to undisclosed services.

Property Condition & Hidden Defects

The Quotation is based on a visual inspection of accessible areas. If, upon commencement of the Works, We discover hidden or latent defects (e.g., rotten timber, inadequate existing structures, asbestos not previously identified), We will immediately inform You and provide a supplementary quotation for the necessary remedial work. Such work will constitute a variation to the Contract under clause 4.

Planning Permission & Building Regulations

Unless expressly included in the Quotation, obtaining any necessary planning permissions, building regulations approval, or party wall agreements is Your sole responsibility. We will reasonably assist with providing technical information for such applications.

Variations & Changes

• If You wish to change the scope or specification of the Works, You must request a variation in writing.
• We will provide a written cost and programme impact statement for any agreed variation. No variation work will proceed without Your written approval of the associated cost.
• We reserve the right to make minor technical or material substitutions of equivalent quality if necessary due to availability, provided this does not materially affect the specification.

Price & Payment

The price stated in the Quotation is fixed, subject to clauses 3.3 and 4 (Variations). Prices are exclusive of Value Added Tax (VAT), which will be charged at the prevailing rate.

Payment Schedule: Unless otherwise agreed in the Quotation, the following payment terms apply:

• Deposit: A deposit of [e.g., 25%] of the total Quotation value is due upon acceptance of the Contract.
• Stage Payments: For larger projects, interim stage payments may be specified in the Quotation and are due within 7 days of invoice.
• Final Payment: The remaining balance is due in full within 7 days of the date of the Final Invoice, issued upon Your satisfactory sign-off of completion.

Payment can be made by bank transfer (details on invoice) or cheque. Time for payment is of the essence.

If You fail to make any payment by the due date, We may, at Our discretion:

• Suspend all further work until payment is received.
• Charge interest on the overdue amount at 8% per annum above the Bank of England's base rate, accruing daily.
• Seek recovery of all reasonable costs and expenses (including legal fees) incurred in recovering the debt.

Our Obligations & Workmanship Guarantee

We warrant that the Services will be performed:

• With reasonable care and skill, in accordance with good industry practice.
• Using materials that are of satisfactory quality and fit for purpose.
• In compliance with all applicable UK Building Regulations where we are registered to self-certify (e.g., via CERTASS or NFRC for certain roofing work), or in liaison with Your building control inspector.

Workmanship Guarantee

We provide a 10-year guarantee on our workmanship against defects, commencing from the date of completion. This guarantee is provided alongside any manufacturer warranties for materials, which will be passed to You. This guarantee is conditional upon receipt of full payment and does not cover:

• Damage caused by neglect, misuse, or failure to maintain the Works.
• Defects in or failure of materials supplied by You or a third party.
• Damage caused by extreme weather events, acts of God, or interference by third parties.
• Normal wear and tear.

Insurance

We hold valid Public Liability Insurance up to £5,000,000 and Employers' Liability Insurance as required by law. Copies of certificates are available on request.

Liabilities

Our Liability

• We are fully liable for death or personal injury caused by Our negligence.
• We are liable for any loss or damage to Your property caused by Our negligence or breach of contract while performing the Services. Our total liability for any such claim (except for death or personal injury) shall be limited to the total value of the Contract.
• We are not liable for any indirect, consequential, or special damages, including loss of profit, business, or anticipated savings.

Force Majeure

Neither party shall be liable for any failure or delay in performing obligations due to events beyond their reasonable control, including but not limited to extreme weather, acts of government, war, terrorism, pandemic, or supplier failure.

Termination

Either party may terminate the Contract immediately by written notice if the other:

• Commits a material breach of the Contract and fails to remedy it within 14 days of written notice.
• Enters into administration, liquidation, or ceases trading.

If You terminate the Contract without cause after work has commenced, you must pay for all Services completed up to the date of termination, plus any costs We incur for materials ordered specifically for Your project (which become Your property), and any reasonable demobilisation costs.

Complaints & Dispute Resolution

• We are committed to quality service. Any complaint should be raised in writing with Our office as soon as possible.
• If a dispute arises, both parties agree to seek resolution through mediation via a recognised UK alternative dispute resolution (ADR) provider, such as that offered by the Royal Institution of Chartered Surveyors (RICS), before pursuing litigation.
• These Terms and Conditions, and any dispute arising, are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

General

Third-Party Rights

No one other than You or Us has any right to enforce any term of this Contract under the Contracts (Rights of Third Parties) Act 1999.

Waiver

Failure by Us to insist on strict performance of any term shall not be deemed a waiver of any rights or remedies.

Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining parts will continue in full force and effect.

Entire Agreement

The Contract constitutes the entire agreement between the parties and supersedes all prior discussions and agreements.

Virtus Roofing Ltd
1 Derby Road, Nottingham, Nottinghamshire, England, NG16 3PA
Whatsapp: 07786 719203